Healthcare Risk Management
Integrated and Predictive
The Easy Risk platform centralises hospital clinical risk management. From incident reporting to claims management, we provide a complete view for patient safety and the protection of your organisation.
The Italian Regulatory Context
Clinical risk management is no longer just good organisational practice: it is an explicit legal obligation for every healthcare organisation operating in Italy.
Law 24/2017 (“Gelli-Bianco”)
Italy's patient safety law establishes safety of care as a constitutive part of the right to health and requires healthcare organisations to run structured functions for the prevention and management of healthcare risk.
- Full application of the obligations on insurance cover, or equivalent measures, for healthcare and social care organisations.
- Transparency on claims and documented disclosure duties towards patients, insurers and supervisory bodies.
- An operational risk management function, with traceability of events, corrective actions and the annual clinical risk report.
Legislative Decree 502/1992 & Law 208/2015
The Italian rules framing quality, appropriateness and clinical governance, which call for information systems able to document organisation-wide monitoring in a traceable way.
Ministerial Recommendations
The 19 recommendations on sentinel events issued by the Italian Ministry of Health are the operational, legally relevant reference for shaping organisational models and training.
Easy Risk: The Risk Management Platform
Designed to support medical directorates, quality offices and risk managers in preventing adverse events and continuously improving the safety of care. It lets you collect, analyse and monitor reports, incidents and feedback in a structured way, turning them into measurable improvement plans.
Unified Risk Register
Centralises all clinical and organisational risks in a single dashboard. Each risk is classified by area, process, likelihood, impact and action status, providing an up-to-date picture of the highest-priority issues.
Structured Incident Reporting
Streamlined reporting of near misses, adverse events, sentinel events, medication errors and falls. A defined workflow (intake, analysis, corrective actions, closure), fully tracked and documentable.
Ministerial Priority Areas
Mapping and monitoring of the risk types covered by the Italian ministerial recommendations: patient identification, surgery, medication therapy (LASA drugs), transfusion risk, healthcare-associated infections, falls and medical device management.
Annual Risk Plan (PARM)
The Annual Risk Management Plan (PARM) required of Italian healthcare organisations becomes a living process: structured data collection to set priorities and monitor risk prevention and mitigation actions.
Annual Report
Automatic generation of the annual clinical risk report for senior management, aggregating all data collected throughout the year for clear, regulation-ready reporting.
Patient Feedback & Claims Management
Collects and leverages complaints and satisfaction surveys, integrating them with the litigation dashboard. Complete analysis from open and closed claims through to the patient's voice, feeding future prevention.
How to choose Risk Management software for Italian public healthcare organisations
40 operational criteria to objectively evaluate risk management software across Italian public healthcare providers (local health authorities, hospital trusts and research hospitals). Usable as a tender baseline or for vendor comparison.
Read the guide (in Italian)- Gelli-Bianco compliance · incident reporting · annual risk plan (PARM)
- Integrations, data security and cloud qualified by ACN (Italy's National Cybersecurity Agency)
- SLAs, support and the vendor's roadmap
Real-world case studies
- NeuroCare for ASST Crema (in Italian)
A digital ecosystem for the follow-up of chronic and acute neurological conditions.
- Cardiovascular Prevention for Monzino (in Italian)
Digital patient engagement for primary and secondary cardiovascular prevention.
Beyond software: Specialist Consulting
Risk management does not end with adopting a tool. Easy Health works alongside medical directorates with a team of experienced consultants to steer organisational change.
Clinical & Organisational Audits
Internal audits to assess adherence to protocols, identify non-conformities and define improvement plans.
Training & Safety Culture
Courses for clinical staff on using reporting systems and on international best practice (e.g. the Italian ministerial recommendations).
Process Mapping (FMEA/FMECA)
Proactive risk analysis of critical pathways to anticipate errors before they happen.
The value of Easy Health consulting
- Support in drafting the Annual Risk Management Plan (PARM)
- Working alongside the Risk Manager in running the Claims Evaluation Committee
- Integration between Risk Management and Quality (ISO 9001)